Returns & Refunds policy

For Alphonso Mango Products.

Refund Policy:

Thank you for shopping at Agro flavours. We strive to provide you with the finest quality Alphonso mangoes and ensure your satisfaction with every purchase. Please read our refund policy carefully before making a purchase.

Refund Policy Overview:

Due to the perishable nature of Alphonso mangoes, we do not offer refunds or exchanges on any purchases made through our website, https://agroflavours.com/.

Quality Assurance:

We take great care to ensure that all mangoes delivered to you are of the highest quality. Our mangoes undergo rigorous quality checks and are carefully packaged to maintain freshness during transit.

Cancellation Policy:

Orders cannot be cancelled once they have been placed. Please review your order carefully before completing the purchase.

Damaged or Defective Items:

We do not accept returns.

If you have any questions or concerns regarding our refund policy or the quality of our products, please don’t hesitate to contact our customer support team at info@agroflavours.com.

Changes to the Refund Policy:

Agro flavours reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you acknowledge that you have read and agree to abide by the terms of this refund policy.

Thank you for choosing Agro flavour for your Alphonso mango needs. We appreciate your understanding of our refund policy.

For product other than Mango or Mango pulp.

You are entitled to cancel your order within 5 days without giving any reason for doing so.

The deadline for canceling an order is 7 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement via email or on call from your registered contact number.

You can inform us of your decision by e-mail help@agroflavours.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 5 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Shravani Agro Foods Enterprise

At - Deoghar

Post - MargTamhane

Tal - Guhagar

Dist - Ratnagiri

Pin - 415702

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail help@agroflavors.com